Privacy Policy
At Mark Csabai Coaching, your privacy is taken seriously. This Privacy Policy explains how personal information is collected, processed, stored, and protected when you visit or interact with www.markcsabai.co.za, in accordance with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).
1. Personal Information We Collect
We may collect personal information when you voluntarily:
- Complete a contact or enquiry form
- Subscribe to email updates or resources
- Book coaching sessions
- Communicate with us via email or the website
This information may include:
- Full name
- Email address
- Phone number
- Any information you choose to share related to coaching or personal development
We may also collect limited technical data such as IP address, browser type, and website usage statistics.
2. Lawful Basis for Processing (GDPR)
Under GDPR, we process personal information on the following lawful bases:
- Consent – when you voluntarily submit your details
- Contractual necessity – to deliver coaching services
- Legitimate interest – to improve services and communicate relevant information
You may withdraw your consent at any time.
3. How Your Information Is Used
Your information is used solely to:
- Respond to enquiries and provide coaching services
- Deliver requested content or resources
- Improve website performance and user experience
- Communicate relevant updates if you have opted in
Your data is never used in a way that violates your privacy or expectations.
4. POPIA Compliance (South Africa)
In accordance with POPIA:
- Your personal information is collected for a specific, lawful purpose
- Only relevant and minimal data is collected
- Information is kept secure and confidential
- Your data is not retained longer than necessary
- You have the right to access, correct, or request deletion of your information
5. Sharing of Personal Information
We respect your privacy and do not sell, rent, or trade personal data.
Your information may be shared only with trusted service providers (such as email or website hosting platforms) where necessary to operate the website or deliver services, and only under strict confidentiality agreements.
6. Cookies and Website Analytics
This website may use cookies or analytics tools to collect non-identifiable usage data. Cookies help us understand how visitors use the site so we can improve functionality and content.
You may disable cookies through your browser settings if you prefer.
7. Data Security
Reasonable technical and organizational measures are in place to protect your personal information from loss, misuse, unauthorized access, or disclosure. While no system is 100% secure, we actively work to safeguard your data.
8. Your Rights (GDPR & POPIA)
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to processing
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us using the details below.
9. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to remain legally compliant. Any changes will be published on this page with immediate effect.
10. Contact Information
If you have questions or concerns about your privacy or how your information is handled, please contact us via the Contact page on www.markcsabai.co.za.